Frequently Asked Questions
You can order via our secure e-store, you can send us an order form via fax or email or you can contact our offices directly.
Please see the following link for a listing and explanation of the licenses and their terms
We accept MasterCard, VISA and American Express as well as company checks and bank wire transfers. We reserve the right to request payment before releasing our reports.
We send reports via email to you in a secure PDF format or we provide secure log-in credentials for your company’s defined users
Given the highly consumable nature of our reports, once we ship the report we cannot offer a refund.
CIR will address any questions you have that is directly related to the content of the report. We generally respond via email to customer inquiries within 48 hours.
Yes, we offer favorable pricing for multiple report orders. Please contact us for specifics.
Yes, we do. Please contact us for details. Unfortunately we are unable to provide free access to our reports to students.
We do offer teleconferences to address specific inquiries. These are billed hourly at a rate of $350 per hour for time spent compiling data and on the phone with the client.
Send us your questions via email and we will route them to the appropriate analyst. We will get you a response via email promptly or schedule a quick call to address your questions.
Please use our contact form to request the briefing. We will be in touch shortly to determine relevancy and time slots.